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USE the soft keybord from the third party "Input Method"
You can try to connect your USB devices to another computer. If it work well, it symbols that your comouter usb devices is not work very well. Contact your seller. I have no idea the computer can recongnize the Netgear PTVU1000 or not
I have found that this problem was not answers perfectly, so I decide to tell the data recovery solutions, about the usb recovery, this article contains all the data loss situation, I hope it can help anyone who comes across the same problem. Please refer: [USB data recovery](http://www.yesterdata.net/services/usb_recovery_software.html)
The End.