Cooper_1

I would also have to agree with Bill13's point above. Many forms of malware can hide from AVs, which is why it is always advisable to pair it with a anti-malware tool of some sort. Other extra scans for besides HitmanPro and TDSSKiller mentioned in point #4 are RogueKiller and …

Well, according to non-native English speakers, English is hard to understand. IMO, as long as you make a conscious effort to speak properly (and correct yourself when making mistakes) that should be appreciated. On the other hand, I have little tolerance for native speakers who do not know their there's …

Yikes, sounds like you got the bad end of the tail with their support team! And by the looks of it, they themselves didn't know what to do to solve your problem (other than yell back at you of course). Talk about the customer always being right, eh? Unfortunate for …